Frequently Asked Questions

Q: What does The Ultimate Facial system include?
A: The ergonomically designed, portable, 4-in-1 facial tool

Q: Are there any additional attachments I can purchase for my Ultimate Facial tool?
A: Yes, now you can give your feet the pampering and attention they deserve. The optional, yet highly desirable 5-in-1 Ultimate Pedicure system includes:

Q: How do I care for the attachments?
A: Cleaning, rinsing, and drying the attachments after each use will prolong their life. We recommend replacing them every two-three months or when worn, discolored, or cracked.

Q: How do I order more products or attachments?
A: To order additional products, please visit www.TheUltimateFacial.com

Q: Are the products natural?
A: Yes! All of our products are custom formulated by a doctor utilizing the latest research to determine the most effective, research-based ingredients and the best fruit extracts and natural botanicals in order to create spa-quality products that will give you the results you expect. Our products do not contain any parabens.

Q: Can I use The Ultimate Facial in the shower?
A: The Ultimate Facial is water resistant and may used in the shower. However, it should not be immersed in water at any time.

Q: Why didn't I receive an invoice in my most recent shipment?
A: In order to streamline our shipping process and conserve paper, we email an invoice to you as soon as your order is completed. If you would like another copy or have any other questions, please contact customer service at 1-866-711-2821 .

Contacting the Web Site

If you have any questions about the practices of this site or your dealings with this Web site, you can contact customerservice@TheUltimateFacial.com or call us Toll Free at 1-866-711-2821 with any suggestions! Our Customer Service Team is available 24 Hours , 7 days a week. If you're trying to reach us after hours and you'd like to inactivate your account, you may use our Inactivation Form. Please note that it's best to follow up with us on the phone to make sure the changes you desire have been made to your account.